Payment Policy | POSTVIRAL

Effective Date: March 6, 2025

At POSTVIRAL (https://postviral.xyz/), we strive to provide a secure and seamless shopping experience. This Payment Policy outlines the accepted payment methods, transaction security, and other important details related to payments.

1. Accepted Payment Methods

We offer multiple secure payment options to ensure convenience and flexibility:

✔ Credit/Debit Cards – Visa, MasterCard, American Express, Discover
✔ PayPal – Secure and fast checkout via PayPal
✔ Apple Pay & Google Pay – Contactless and quick payment methods
✔ Klarna/Afterpay (if applicable) – Buy now, pay later options (availability depends on country)

💡 Note: Payments must be made in GBP (£) unless stated otherwise. Currency conversion fees may apply for international transactions.

2. Payment Processing

✔ Orders are processed only after successful payment authorization.
✔ Once your payment is completed, you will receive an order confirmation email with your purchase details.
✔ If a payment is declined or fails, please check with your bank or try an alternative method.

3. Secure Transactions

✔ POSTVIRAL ensures all transactions are encrypted and processed through secure payment gateways.
✔ We use SSL (Secure Socket Layer) encryption to protect your payment details.
✔ We do not store credit/debit card details—all transactions are handled by trusted third-party payment processors.

4. Payment Issues & Solutions

If you experience any payment issues, please check the following:

✔ Ensure that your card details are correct (card number, expiry date, CVV).
✔ Check if your bank has blocked international transactions (for non-UK customers).
✔ Try a different payment method or contact your bank for assistance.
✔ If the issue persists, email us at contact@postviral.xyz for further help.

5. Refund Processing for Canceled Orders

✔ If an order is canceled before shipping, the full amount will be refunded to the original payment method.
✔ Refunds are typically processed within 5-7 business days, depending on your bank.

For details on refunds, check our Refund & Return Policy.

6. Taxes & Additional Fees

✔ All product prices include applicable UK VAT (Value Added Tax).
✔ For international orders, customs duties or import taxes may apply (paid by the customer upon delivery).

7. Fraud Prevention

✔ To ensure secure transactions, POSTVIRAL reserves the right to cancel any order suspected of fraud or unauthorized payment.
✔ We may request additional verification (such as ID confirmation) for high-value purchases.

8. Contact Us

For any payment-related inquiries, feel free to reach out:

📍 Address: 66 Gloucester Road Street, Claonairigh, United Kingdom
📞 Phone: 077 3752 0530
📧 Email: contact@postviral.xyz
🌐 Website: https://postviral.xyz/